ROCKLEIGH N.J. (October 17, 2013) – Tony Nicolosi, acting president and CEO of Volvo Cars of North America (VCNA), has announced three leadership changes as part of Volvo’s ongoing transformation journey in the U.S. All positions will be effective immediately.
Rick Bryant, previously vice president, customer service, has been promoted to executive vice president, sales operations. Bryant will be responsible for overseeing all regional operations in the United States, variable marketing, fleet, network and distribution. The three regional vice presidents will report directly to Bryant.
Bryant has overseen the customer service department since January 2012. Previously Bryant served as vice president of the northeast region. Having joined the company in 1993, he held several positions in the field and in the commercial sales department. Before joining Volvo, Bryant spent 15 years retailing motorcycles and cars for several manufacturers. A Rhode Island native, Bryant attended the University of Bridgeport, receiving a degree in industrial design.
Replacing Bryant as vice president, customer service will be Scott Doering, currently vice president of the northeast region. Doering will be responsible for leading VCNA's strategies in customer service and supporting parts and service business at Volvo retail stores.
Doering joined VCNA in 1993 and spent 14 years in various field positions. In 2007, he was named manager, business and brand strategy, and was responsible for aligning brand, product, sales and retailer network functions. In 2008, he was promoted to manager, commercial sales and was named vice president of the northeast region in January 2012. A native of Baraboo, Wis., Doering earned a bachelor of science degree in geography from University of Wisconsin - Whitewater.
Replacing Doering as vice president, northern region is Jim Raggi, currently sales and marketing manager for the northeast region. Raggi will oversee the retail operations of eight market areas and 118 retailers in 17 states, representing 41% of the total retail volume in the U.S.
Raggi joined VCNA in 1987 and held a variety of positions in customer service and the field. In 2008 he was promoted to the regional sales and marketing manager, responsible for both the sales and aftersales business within the northeast region. A New York native, Raggi earned a degree in economics from Rutgers University.