In April 2016 Jim Raggi was appointed to lead Volvo Car USA's Southern Region. Previous to this position, Raggi served as Regional Vice President, Northeast Region, overseeing the retail operations of eight market areas and 118 retailers in 17 states, representing 41% of the total retail volume in the U.S.
Raggi joined VCNA in 1987, serving as DCS customer service specialist. He later became a warranty trainer and worked with a project team that launched the QW90 Warranty System in the United States. In 1995 Raggi moved into the field as a process and systems manager, and later a regional operations manager and market manager in the Tristate area.
In 2008 Raggi was promoted to the regional sales and marketing manager, responsible for both the sales and aftersales business within the northeast region.
A New York native, Raggi attended Rutgers University, receiving a degree in Economics. He has two sons and currently resides in New York with his wife Patty.