RICHMOND HILL, ON. (January 30th, 2018.) On January 22nd, 2018, Adam Kostanowicz was named Director, Customer Experience of Volvo Car Canada Ltd.
In this newly created position, Mr. Kostanowicz will be responsible for leading the transformation of the Volvo Car customer experience in Canada. This transformation will be executed through the review, development and implementation of strategies designed to improve customer satisfaction and increase efficiency through the customer journey.
Mr. Kostanowicz joins Volvo Canada with over 17 years of automotive experience. He has worked for Mercedes-Benz, Nissan, Infiniti, Ford and a Retail Automotive Group in several fields including sales, marketing, after sales, retail, financial services and network development.
Mr. Kostanowicz holds a Bachelor degree from York University and a diploma from Mohawk College. He holds a certificate in Direct Marketing from the Canadian Marketing Association as well as certification from the Ontario Motor Vehicle Industry Council.
About Volvo Car Canada
Volvo Car Canada Ltd. is a subsidiary of Volvo Car Group of Gothenburg, Sweden. VCCL provides marketing, sales, parts, service, technology and training support to the 37 Volvo automobile retailers across Canada. For more information please refer to the Volvo Car Canada media website at: https://www.media.volvocars.com/ca/en-ca
About Volvo Car Group
Volvo has been in operation since 1927. Today, Volvo Cars is one of the most well-known and respected car brands in the world with sales of 503,127 in 2015 in about 100 countries. Volvo Cars has been under the ownership of Zhejiang Geely Holding (Geely Holding) of China since 2010. It formed part of the Swedish Volvo Group until 1999, when the company was bought by Ford Motor Company of the US. In 2010, Volvo Cars was acquired by Geely Holding.
As of December 2014, Volvo Cars had over 25,000 employees worldwide. Volvo Cars head office, product development, marketing and administration functions are mainly located in Gothenburg, Sweden. Volvo Cars head office for China is located in Shanghai. The company’s main car production plants are located in Gothenburg (Sweden), Ghent (Belgium) and Chengdu (China), while engines are manufactured in Skövde (Sweden) and Zhangjiakou (China) and body components in Olofström (Sweden).